Fashion & Apparel Shipping Information
1. Will my Bidz items and Modnique items be shipped together?
Modnique is a merchant that sells its items on Bidz so Modnique items will ship separately from Bidz items. If you have questions about your Modnique items won and paid through Bidz.com, please contact Modnique.
2. Can I add an item or make changes to an order after I have already paid for it?
Unfortunately, once the order is submitted, it is not possible to combine or edit items (color, size, or quantity) for shipping into the same package. However, you may call Customer Service to cancel the particular item or entire sales order and attempt to purchase the correct item(s) if it is still available on Modnique.com.
3. What are the shipping options?
USA Pricing - Modnique items won via Bidz auction do not qualify for special shipping promotions on Modnique and will be subject to standard shipping rates listed at checkout. US orders will be shipped by FedEx Smartpost and then to your local post office.
Worldwide Pricing - Modnique items won via Bidz auction do not qualify for special shipping promotions on Modnique and will be subject to standard shipping rates listed at checkout. International orders will be shipped either by International Expedited Parcel Service, Landmark Global, Aramex Airway Service or FedEx International Economy depending on the destination and/or amount of your order.
Locations - We ship to all locations included on our registration form. This includes USA, Canada, Australia, and most other countries.
Delivery Days - For continental U.S., orders will be shipped by FedEx Smartpost to your local post office. FedEx takes approximately 3-4 business days from the day it is shipped for your order to deliver (not from the date of purchase). As for HI, AK, APO, FPO, Puerto Rico, and other territories within the U.S, it takes approximately 8 business days to deliver from the day of shipment.
If you have selected International Expedited Parcel Service, your order will take approximately 2 to 10 business days to deliver. Packages will be delivered to you by your local post office.
We will collect Duties and Value Added Tax (VAT) associated with importing for orders above $20 (approximately) shipping to Western Europe via International Expedited Parcel Service. We offer this as a service so that your package is not held up at customs and you get your items as quickly as possible. You will not pay additional dutiesor fees upon delivery.
If you have selected Aramex Airway Service, your order delivery time will vary depending on wherethe order is shipped. Orders shipping to Arabic countries will take 3-5 business days to deliver.
If you have selected Landmark Global Shipping, your order delivery time will vary depending on where the order is shipped. Orders shipping to Canada via Landmark Global will take up to 9 business days from the day your package is shipped (may vary due to customs processing). Your order will be delivered by Canada Post. You will receive a door-to-door tracking number as soon as the package is shipped. Orders shipping to Australia via Landmark Global will take up to 8 business days from the day your package is shipped (may vary due to customs processing). Your order will be delivered by Australia Post. You will get a door-to-door tracking number as soon as the package is shipped.
Tracking - You will receive an Email with tracking instructions as soon as we ship your package. You can also track your orders here.
Safety - Your items will be safely packaged and insured. They will be delivered to your residence, office, or PO Box.
4. Where do you ship?
We ship to all countries included on our registration form. This includes USA, Canada, Australia, and most other countries.
5. Are packages insured?
Your packages are fully covered.
7. When will I get my order?
Please go to www.modnique.com, log in and click "Account" and go to "Orders" to see the latest status of your order.
8. Where can I track my package?
You can track your orders by going to www.modnique.com, clicking on "Account" and "Orders".
9. Can I choose faster shipping?
We may be able to upgrade your shipping. Please call Customer Service shortly after placing your order with your request before it is shipped at 1-888-857-8557
10. Can I ship to PO boxes or APO/FPO addresses?
Yes, we ship to PO boxes and we proudly serve APO/FPO addresses.
11. Can I have multiple shipping addresses?
You can add an alternate address during checkout on the Address Confirmation Page. If your order has been placed, please call us at 1-888-857-8557, click on Live Chat or email us at email@example.com to add alternative shipping addresses. To make sure that you have safest shopping experience possible, we take the extra step to verify shipping addresses that differ from billing address. We appreciate your understanding.